At Oak Concierge Medicine, we believe in accessible, patient-centered care for everyone. This commitment extends to ensuring that our website, digital tools, and telehealth platforms are usable by all individuals, including those with disabilities. We actively work to comply with Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, the industry standard for digital accessibility.
Our Accessibility Commitment
We take the following steps to maintain and improve accessibility:
Use high-contrast text and scalable fonts for readability
Ensure all images include descriptive alternative text
Provide clear navigation throughout the site
Maintain keyboard-accessible menus and forms
Support screen-reader compatibility across core pages and forms
Apply accessible color palettes aligned with our Oak Concierge Medicine branding
Continually test pages when updates are made
We use third-party accessibility tools, including UserWay, to monitor ongoing compliance.
Telehealth & Digital Services Accessibility
Because Oak Concierge Medicine provides direct primary care and telehealth services exclusively with Florida-licensed physicians, accessibility in our digital environment is essential.
Our telehealth and intake platforms are designed to:
Accommodate screen readers
Support adjustable text sizes
Provide clear labels for form fields and buttons
Facilitate easy access on mobile devices
If you require accommodations for virtual appointments, we will work with you to ensure access.
Ongoing Efforts and Improvements
Accessibility is an active, ongoing process. We regularly review pages, forms, membership portals, and PDFs to identify areas for improvement. Our team updates content and technology to enhance usability for all patients.
Feedback & Contact Information
We welcome your feedback. If you encounter accessibility barriers on the website or during any digital interaction, please contact us so we can assist and correct the issue:
📞 Phone: (352) 234-3050
📧 Email: contact@oakconciergemdicine.com
🌐 Website: www.oakconciergemedicine.com
We strive to respond to accessibility requests within 2 business days.
Third-Party Websites
Our site may contain links to external websites. While we aim to link only to accessible resources, we cannot guarantee the accessibility of third-party content.
Commitment to Equal Access
Oak Concierge Medicine does not discriminate on the basis of disability in the provision of services, access to care, or communication with patients. We will provide reasonable accommodations upon request.
